Digital transformation is sweeping across all industries. Pressure to achieve high ROI from customer experience investments is part everyone’s present reality, as is the need to rapidly ingest, align and leverage a host of new digital tools and agile practices.

Our CMSWire CONNECT conference is designed from the ground up to serve the needs of enterprise professionals tasked with defining, building and evolving their organization’s next generation customer journeys and customer touch points. The conference audience consists of North American professionals from medium to larger enterprises, typically holding senior positions in their organizations and reporting under the CMO, the Chief Customer Officer or the Head of Customer Service.