Accelerate your events career by joining this quickly growing B2B technology focused media and research firm.
Simpler Media Group (“SMG”) is looking for an enthusiastic, entrepreneurial and collaborative team member to work with our stellar Events team and help drive a best-in-class events product line to further success.
SMG’s Events is a growing and strategic part of the company that is experiencing continued success in its virtual model. We are presently looking for our next integral team player who can make an immediate impact on the team as well as the clients and communities that we serve.
Should you join us, you will become a key member of a fun, high performing team. While we are 100% remote, as travel normalizes in the future there will be group events, including SMG conferences, that will again become part of our normal course of work.
At SMG, it is our mission to our employees to bring purpose, clarity and exciting new challenges to your work life.
Candidate Profile
Reporting to the Senior Director of Event, the Event Specialist works closely with the Senior Content Manager and Media & Events Producer on the organization’s portfolio of live and virtual conferences, webinars, workshops and custom events. This individual will be intimately involved in program development, client management and event operations.
The Event Specialist will manage event tools & platforms, collect speaker & sponsor materials, coordinate external meetings & speaker recordings, provide customer service, maintain our speaker database, submit certification materials, and related tasks.
This role requires a dynamic problem solver who is tech-savvy, extremely detail-oriented, driven and a master at organization and follow-through. The successful candidate can juggle multiple projects, maintain a cool head under pressure, has a passion for learning new skills, and is an effective and collegial team player.
The ideal candidate is highly versed in digital experience excellence, as well as live event delivery.
Core Duties and Responsibilities
Program Development (40%)
- Coordinate speaker content planning calls, and prepare material templates such as speaker briefings, agreements and deliverables files
- Facilitate the collection of speaker materials – regularly communicate upcoming deadlines, technology requirements, calendar holds, etc.
- Upload speaker materials to the Virtual Event Hub and QA
- Complete speaker registrations
- Submit event programs for certification credits
- Identify and coordinate virtual or live experiential opportunities such happy hours, networking, gamification and wellness activities
- Help grow our database of potential speakers by researching industry events, speaker bureaus and other outreach, including call for speakers campaigns
Platform Management (20%)
- Maintain registration and event delivery platform – create new events, set up registration pages, manage analytics, serve as knowledge center for platform within SMG
- Update content on event websites; regularly monitor and QA event sites
- Set up and manage event tools and apps for high-quality delivery of digital attendee experience, content sessions, gamification, surveys, and related event deliverables
Event Operations (20%)
- Drive timelines and effectively execute to internal and external deadlines – manage and utilize project management tools effectively
- Maintain speaker database health – update contact and engagement activities in real time and provide weekly activity reports
- Serve as primary support representative – set up automated emails, respond to inquiries, and work with internal teams to ensure customers’ needs are addressed
- Support media producer with video QA, accessibility and webinar delivery
- Manage event Slack communities and live day browser and app notifications
- Assist in budget management and expense allocation reporting
Program Development (20%)
- Coordinate speaker content planning calls, and prepare material templates such as speaker briefings, agreements and deliverables files
- Facilitate the collection of speaker materials – regularly communicate upcoming deadlines, technology requirements, calendar holds, etc.
- Upload speaker materials to the Virtual Event Hub and QA
- Complete speaker registrations
- Submit event programs for certification credits
- Identify and coordinate virtual or live experiential opportunities such happy hours, networking, gamification and wellness activities
- Help grow our database of potential speakers by researching industry events, speaker bureaus and other outreach, including call for speakers campaigns
Client Management (40%)
- Serve as main point of contact for sponsor client deliverables
- Coordinate client kickoff calls
- Facilitate the collection of sponsored materials – regularly communicate upcoming deadlines, technology requirements, calendar holds, etc.
- Upload sponsor materials to the Virtual Event Hub
- Conduct sponsor training sessions
- Generate and distribute sponsor lead reports – manage privacy compliance, data integrity and coordinate with marketing teams to ensure quality data sets and distribution
Knowledge, Skills, Abilities
- Keen understanding and ability to implement digital experience excellence
- Interest in technology, and how it impacts our personal and professional lives
- Demonstrated flexibility and ability to prioritize and reprioritize as conditions change, and deliver on time
- Strong interpersonal skills, energy, drive and initiative; results and goal oriented
- Superior organizational skills and attention to detail
- Works efficiently and accurately in both independent and collaborative team environments
- Demonstrated ability to create and modify procedural documentation, timelines, and program plans
- Confidence to raise issues and communicate with all levels of staff
- Willingness to learn and take on more responsibility over time
Education Requirements and Experiences
- Bachelor’s degree required with a focus in Communications, Marketing, Public Relations, Project Management or other related field preferred
- Two or more years of demonstrated professional experience, including virtual and live event experience (2+ years; required)
- Project management experience is preferred (1+ year; preferred)
- Prior experience interfacing with customers is required (1+ year; required)
Computer and Technical Skills
- Proficiency in the use of Google Docs and Google applications, including Docs, Sheets, Keynote, and Gmail is required (1+ year; preferred)
- Working knowledge of Marketo, Salesforce, Hubspot marketing cloud or similar marketing automation platform (1+ year; preferred)
- Experience working with webinar platforms such as GlobalMeet, ON24, Zoom, WebEx, GoToWebinar or similar programs (1+ year; required)
- Experience working with Swoogo, Swapcard, Hopin, Cvent, Bizzabo or similar event management software (1+ year; required)
- Experience working with Slack, Pigeonhole, SocialPoint or other digital communications, gamification or experiential tools (1+ year; preferred)
- Interest in learning new software platforms and databases
Compensation, Benefits & Culture
SMG offers a competitive salary, a strong benefits package, flexible work and a large amount of paid time off.
Our benefits package includes 401k matching, health, dental, vision and disability. Full time employees enjoy approximately 32 paid days off + ½ day Fridays every working week of the year. The company is sustaining consistent, healthy growth and as such offers numerous opportunities for skill development, lateral shifts and upward promotions. All employees operate in a remote first model, though face to face time in office or shared spaces is available, depending on your location.
The SMG team is fiercely proud of our positive, flexible, diverse, open-minded and agile culture. From recruitment to promotions, culture, mission and core values are placed front and center for all decision making.
Our organization is digitally native, distributed, diverse and virtual, and has been from its inception. We continue to embrace this approach to work and continue to hire the best fit talent regardless of where they are based.
We are an outcomes-focused organization. We set team goals and work to provide our people with the resources they need to achieve them. How they get there and during what hours of the day is not a management priority. Read more: https://www.simplermedia.com/smg-culture/
Who We Are
SMG is a mature but agile and rapidly growing B2B media, research and events company with a portfolio of niche professional communities.
We create and operate vertical B2B tech communities with online publications like www.cmswire.com and www.reworked.co, and the two focused conferences that serve to advance the careers of our members.
In addition to its editorial arms, SMG welcomes more than 10,000 live and virtual attendees to its thought leader events, which include the customer experience (CX) conference, Digital Experience Summit and the enterprise experience (DW) conference, Digital Workplace Experience. We also produce and run B2B content- and client- webinars and publish industry research papers.
Our staff are concentrated in San Francisco, Chicago, Boston and New York, but we are a flexible, remote-first organization and hire talented professionals globally.
Want to know more? Check out our team: https://www.simplermedia.com/about/#team
Compensation
SMG offers a competitive base salary and highly competitive benefits package to full time employees.
Job Type: Full-time
Pay: $60,000.00 – $70,000.00 per year
Next Steps
Excited by what you’ve read? Great! We’d love to hear from you. Please take the next step and apply here: jobs@simplermedia.com